Please enter your name to begin the orientation program.
Your new hire training portal. Complete all modules, quizzes, and exercises to finish your orientation.
Learn about Speech Therapy Plus, our mission, locations, and how we serve our clients.
Master Slack, Outlook, and internal communication protocols at STP.
Understand ADP, clocking in/out, time sheets, PTO requests, and finding coverage.
Dress code, conduct, harassment policy, social media, workplace safety, and more.
Health benefits, PTO accrual, sick time, referral bonuses, and performance reviews.
Comprehensive exam covering all modules. Score 80% or higher to pass.
Speech Therapy Plus (STP) was founded by Julia Chanova in 2015 as a private speech and occupational therapy clinic serving children and adults with various speech disorders, physical, or cognitive difficulties.
Our STP family has grown significantly since then and now consists of:
Our #1 Priority: The success of our family — both clients and employees. We are passionate about participating in the community and making a difference.
| Location | Details |
|---|---|
| Freehold | Full-service office |
| Fair Lawn — Route 208 | Main office (upstairs: all services; downstairs: adults PT & OT only) |
| Fair Lawn — Saddle River Rd | Additional Fair Lawn office |
| Paramus | Full-service office |
| Ramsey | Full-service office |
| Secaucus | Opening soon |
We also partner with early learning centers, ABA centers throughout New Jersey, and adult day care centers where our therapists provide on-site services.
Our experienced team assesses a potential client's abilities and needs through a comprehensive evaluation.
If the client qualifies, a personalized care plan with specific goals is developed by the therapist.
The therapist communicates frequency needs (e.g., 2-3x per week) to the front office. Patient coordinators schedule the sessions.
Sessions are 30 minutes and take place in our offices. Therapists use a variety of tools tailored to each client's unique needs.
Home sessions and telehealth options are also available. Some therapists do strictly telehealth, some in-person, some a combination.
1. Who founded Speech Therapy Plus and in what year?
2. How many offices does STP have in Fair Lawn?
3. How long are standard therapy sessions?
Communication is KEY at STP. With multiple patient coordinators working across different offices and shifts, ensuring smooth handoffs is essential. If you leave and a colleague comes in at 4 PM, they should know exactly where things stand.
Slack is STP's primary internal communication platform.
Tip: Slack is great for real-time communication. Type a colleague's name to start a direct conversation. You'll get responses right away!
Important: ALWAYS add your name when sending an email. If there's a follow-up question, we need to know who sent it!
1. What is the primary internal communication tool at STP?
2. Before uploading your Slack profile photo, you must:
3. When are patient coordinator team meetings held?
Scenario: You're leaving for the day at 8 PM. A parent called about rescheduling their child's Thursday appointment, but the therapist hasn't confirmed availability yet. Write a Slack message in the #front-desk channel so the morning team can follow up.
| Day | Hours |
|---|---|
| Monday – Thursday | 8:00 AM – 8:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday & Sunday | 8:00 AM – 4:00 PM |
Why clocking is critical: ADP automatically calculates your sick time accrual based on hours worked. Missing clock-ins affect your benefits!
Rule: Only ONE person from each department may be off on any given day. If someone is already approved for that date, you must choose a different day.
1. By what time must you notify the office when calling out sick?
2. How far in advance should you request time off?
3. How often is payroll processed?
| Item | Requirement |
|---|---|
| Standard Attire | Scrubs (solid colors only, no prints) |
| Footwear | Sneakers only — clean and in good condition |
| Company Logo | Optional — STP covers the cost of embroidery |
| Cold Weather | Sweaters/jackets can also be embroidered with the company logo |
| Alternative Attire | If you prefer something other than scrubs, bring it in for embroidery |
Employees must not engage in behavior considered unacceptable at work, including but not limited to:
STP strictly prohibits and does not tolerate unlawful harassment against employees or any covered persons based on race, sex, creed, national origin, religion, ancestry, marital status, or any other characteristic protected under applicable federal, state, or local laws.
A conversation to address the issue and check in on any underlying problems.
If the behavior continues, a formal written warning is issued and documented.
Continued violations may result in termination of employment.
Note: For serious violations, the process may skip directly to investigation and termination depending on the severity.
All employees are assigned HIPAA training through ADP on their start date. This is mandatory.
HIPAA training covers:
Remember: It's better to have the report and not need it than to need it and not have it. Even if you feel fine, document the incident!
1. What is the official dress code at STP?
2. What should you do if you see concerning content on STP's social media?
3. After a workplace injury, what is your FIRST action?
Your first 90 days are critical. Here's what happens during this period:
Annual Performance Reviews: Including raises, are conducted on an annual basis.
Full-time employees are eligible for the following after the 90-day introductory period:
A few weeks before your 90-day mark, HR will schedule a meeting to go through all available benefits. You may elect coverage or waive it if you already have benefits elsewhere.
| Milestone | PTO Days per Year |
|---|---|
| Year 1 (after 90-day period) | 5 days (prorated if started after Jan 1) |
| 1st Anniversary | 6 days (+1 additional day) |
| 2nd Anniversary | 7 days (+1 additional day) |
| 3rd Anniversary | 12 days (+5 additional days) |
Important: PTO does NOT roll over into the new year. Use it before January 1st or lose it!
Partial-Day Use: If you attend a 2-hour school meeting, only 2 hours of sick time are deducted — not the whole day. You can come to work after!
| Referral Type | Bonus Amount | Condition |
|---|---|---|
| Patient Referral | $50 | Patient completes evaluation + 3 treatment sessions |
| Part-Time Employee | $250 | Employee completes 90-day introductory period |
| Full-Time Employee | $500 | Employee completes 90-day introductory period |
You can earn multiple bonuses — there's no limit on how many people you refer!
1. How many PTO days does a full-time employee receive at their 3rd anniversary?
2. Does unused PTO roll over into the new year?
3. What is the referral bonus for a full-time employee hire?
This final exam covers all 5 training modules. You must score 80% or higher to pass. Take your time and refer back to the modules if needed. Good luck!
1. STP was founded in what year?
2. What Slack channel should you use to find shift coverage?
3. What is the maximum number of sick time hours you can accrue per year?
4. Who do you text if you're running late to your shift?
5. What is the dress code requirement for footwear?
6. How many people from the same department can be off on the same day?
7. When do office closure decisions get made during bad weather?
8. Christmas week closure is _____ for full-time employees.
9. When must time sheets be submitted?
10. How many days sick leave require a doctor's note?
Before you finish orientation, make sure all of these are completed: